Related
Inbound conversations
When a customer writes to you first.
The agent
What answers your customers, and when it hands off to a person.
Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Every conversation in one place, across WhatsApp, Instagram, Messenger and web chat: filter by status, assign teammates, and see what the agent already resolved.
Was this page helpful?